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Orange Wallet Scheme launched to help disabled people travelling on public transport

On Friday 31st October South Wales Police hosted an event to launch the Orange Wallet Scheme aimed to improve the experiences of disabled people travelling on public transport.

Staff from Arriva Cymru and First Bus Cymru met with representatives from the Bridgend Coalition of Disabled People and other local organisations to share experiences and discuss ways to improve travel for those with special access requirements.

The wallet immediately establishes that the holder has a disability and the leaflet inside is designed to communicate the assistance they require. For example, if they are unsteady on their feet and need longer time to sit down, or if they need assistance counting out their change.

This scheme is part of a wider campaign by South Wales Police to raise awareness of the different types of hate crime and increase the confidence of those with disabilities who may be victims to report these incidents. The information required by the police to investigate can be obtained from the driver on request by victims or witnesses.

Sergeant Angela Bennett said: “These events are hugely important for networking amongst vulnerable groups, to raise awareness of any particular issues that we as officers need to tackle. This is also an opportunity to work with people to raise their confidence and trust in the police so that they feel they can report incidents and that they will be taken seriously.”

Progress has been made in recent years regarding access for those with disabilities, however there are still barriers. The orange wallet scheme aims to break down some of those barriers, including assisting people with non-visible disabilities who may otherwise find travelling on public transport a daunting experience.

Nathan Foy, Engagement Officer for Guide Dogs Cymru said: “Like audio announcements, the orange wallet could give some blind and partially sighted people more confidence to travel on public transport, knowing that drivers and staff are trained to recognise the card and understand the needs of those who carry one”.

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