Top menu

               



Trading Standards

Bridgend county borough council

Bridgend Trading standards aims to ensure that fair-trading is carried out in Bridgend County Borough so that consumers can purchase goods and services with confidence in the knowledge that they are safe, correctly priced and accurately described

Bridgend Trading Standards Service offers a comprehensive consumer advice service that has been awarded the Community Legal Services (CLS) Quality Mark.

The service is provided free to any person who is resident in the county borough or person who has purchased goods or services from a business in the county borough and will give advice on a wide range of issues relating to the purchase of goods or services.

The service is available: Monday to Thursday 8.30am to 5pm.

Friday 8.30am to 4.30pm.

The service can be contacted by telephone (01656) 643278, in person at the council offices, in writing or by e-mail: consumeradvice@bridgend.gov.uk

Initially, anyone contacting the service will be advised of their rights and the trader's responsibility to attempt to resolve the problem.

If this initial attempt fails, the adviser will intervene to try and mediate/conciliate between the parties.

Should this fail to achieve a successful result and it is thought appropriate, advice and assistance will be given to seek redress in the County Court.

The service also provides a supply of leaflets to assist consumers with their problems and explain their civil rights.

Right menu

Notice Board

Are you in the picture?

If you have recently been involved in a community project check out our photo gallery to see if you have been snapped.


Your car may be at risk if you don't hide your keys

There has been a recent spate of dwelling burglaries in the borough where burglars are breaking into houses, taking the car keys and stealing the car and other posessions.

Home Fire Safety Checks

South Wales Fire and Rescue Services carries out approximately 6000 Home Fire Safety Checks and fit approximately 12000 smoke alarms in homes throughout the area each year.