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Mediation is an impartial process which aims to find peaceful solutions to situations of conflict. It gives all sides a chance to talk and listen to the views of others in a non-threathening atmosphere. Mediation focuses on the future, not the past. Mediation is right for you if you are experiencing a dispute and want to make a positive change to your situation.

The mediators will visit each party separately to discuss the issues and explain the mediation process. If everyone agress, a meeting is then set up between parties. The mediation meetings give all sides the chance to discuss their problems and try to seek a solution. The mediators are there to ensure that all views are respected and everyone has teh chance to speak and to be heard. The aim is to come to a written or verbal agreement that everyone feels they can live with.

Mediators are trained to deal with conflict and strong emotions. and to enable people in a dispute to come to an agreement. All mediators are qualified to help resolve a conflict in their communities.

Mediators are:

  • Impartial - they do not take sides in a dispute
  • Independent - not influenced by other organisations
  • Confidential - will only share information with your permission
  • Client Led - the process can only be attempted with your consent.

Mediation can help in a range of circumstances, including:

  • Noise
  • Cars and parking
  • Youth annoyance
  • Dogs barking and pets
  • Smoke
  • Barbecues and parties
  • Clashes in lifestyles
  • And much more

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